Data Deletion Instructions

How to request deletion of your data from the Social Covered platform.

Option 1: Remove via Facebook

The fastest way to delete your data is to remove the Social Covered app from your Facebook settings:

  1. Go to Facebook Settings > Apps and Websites
  2. Find Social Covered Growth Hub in the list
  3. Click Remove and confirm
  4. Facebook will automatically send a data deletion request to our servers
  5. You will receive a confirmation code from Facebook
Open Facebook App Settings

Option 2: Disconnect In-App

You can disconnect your social accounts directly from within the Social Covered platform:

  1. Log in to your Social Covered account
  2. Navigate to Connected Accounts
  3. Click Disconnect on your Facebook card
  4. Confirm the disconnection

This revokes your access tokens immediately. Your connection data is marked as disconnected and will not be used for any further API calls.

Option 3: Email Request

If you no longer have access to your Social Covered account or your Facebook settings, you can request data deletion by email:

support@socialcovered.com

Please include your Facebook Page name or email address so we can identify your account. We process email deletion requests within 48 hours.

What Gets Deleted

  • OAuth access tokens (immediately revoked)
  • SocialConnection records (marked as disconnected)
  • Token health data (cleared)

What Is Retained

  • Audit logs of the deletion event (for legal compliance)
  • Historical analytics snapshots (aggregated, non-personal engagement metrics)
  • Published post records (your published content, as business records)